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Privacy Policy

This policy outlines how personal information is handled in connection with AMRE’s website, services, and regulatory obligations.

AMRE Management Service Sdn Bhd  

 Full Privacy Policy (PDPA Malaysia Compliant) 

Last Updated: 11th November 2025

 

At AMRE Management Service Sdn Bhd (“AMRE”), we are committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia. 

This Policy explains: 

  • the type of personal data we collect and how we collect it 
  • how we use your personal data 
  • the parties that we disclose personal data to 
  • the choices you have, including how to access and update your personal data 

 

  1. Personal Data We May Collect from You

We may collect the following personal data about you: 

  • Personal information to establish your identity and background such as your full name, NRIC/passport number, nationality, date of birth, gender, and other identifiers 
  • Contact information such as mailing address, telephone number, mobile number, fax number, and email address 
  • Payment information such as bank account details, credit/debit card information, cardholder name, expiry date, and billing address (if applicable) 
  • Sensitive information such as racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership. We do not generally collect sensitive information unless it is necessary to serve you better and meet your particular needs 
  • Recording of your image via CCTV cameras installed at our offices, branches, or premises 
  • Photographs captured during corporate events, training sessions, or third-party events attended with AMRE 
  • Recording of calls placed to our customer service lines 
  • Function or position information when you commence a business relationship with us 
  • Resumes or CVs when you apply for a job with us 

For general web browsing although no personal data is revealed to us, certain technical and statistical information is available to us via our internet service provider such as cookies, your IP address, the time, date and duration of your visit. If you provide us with any personal data relating to a third party (e.g., information about your spouse, children, parents, or employees), by submitting such personal data to us, you represent that you have obtained the consent of the third party to provide us with their personal data for the purposes described in this Policy. 

 

  1. How We Collect Your Personal Data

We may collect personal data from multiple sources, including: 

  • Directly from you when you register for our services, submit application forms, or communicate with us 
  • From your authorized representatives who interact with us on your behalf 
  • From third parties such as banks, auditors, payment collectors, credit reporting agencies, or financial institutions 
  • From publicly available sources 
  • During in-person interactions, such as visiting our offices, attending corporate events, or participating in training sessions 
  • Through surveys, questionnaires, competitions, contests, offers, or promotions administered by us or appointed third parties 
  • From website usage, browsing, and interactive applications, including social media platforms such as Facebook, Instagram, or LinkedIn 
  • From third parties connected with you, including service providers, business partners, or references you provide 
  • Where you have given consent for such disclosure, or where otherwise lawfully permitted 

 

  1. How We Use Your Personal Data

You agree that we may use your personal data, where permitted by applicable law, for purposes including but not limited to: 

  • verifying your identity 
  • managing and maintaining your contracts or agreements with AMRE 
  • notifying you about benefits, updates, or changes to the services we provide 
  • providing, managing, and improving our services, including accounting, payroll, tax, HR, and related services 
  • responding to any enquiries, complaints, comments, or feedback you submit to us 
  • protecting and enforcing our rights, including recovering debts or obligations 
  • compiling information for analysis and reports for relevant regulatory authorities 
  • transferring or assigning rights, interests, and obligations under your agreements with us 
  • updating, consolidating, and improving the accuracy of our records 
  • administering services, competitions, contests, offers, or promotions to you 
  • producing anonymized or aggregated data, reports, and statistics 
  • conducting research for analytical purposes, including data mining and transaction analysis 
  • assessing financial, insurance, or service risks 
  • conducting surveys or questionnaires, or providing you with information that may interest you (with your consent) 
  • engaging in business transactions related to services offered and provided to you 
  • complying with applicable laws, regulations, guidelines, or codes of practice 
  • internal management of services being provided 
  • maintaining records for security, claims, or other legal purposes 
  • providing training to our staff 
  • conducting marketing, IT, and operational activities 
  • sharing data with third parties contracted to provide services to us, ensuring they use it solely to provide services to us 
  • to conduct marketing and information technology activities (for example, market research)  
  • to persons who have been identified as being you or your authorized representative(s) pursuant, for the purpose of the relevant transaction or enquiry or research or administrative or alumni or communication or for our corporate governance. 
  •  to third parties with whom we have contracted to provide services to us (such as analysis on our behalf) for any of the purposes described above. Where we disclose your personal data to third parties, we shall ensure that such data is used only to provide services to us  
  • for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities. 

 

  1. With Whom We Share Your Personal Data

We may disclose your personal data to the following parties, where required or necessary: 

  • federal or state government authorities 
  • law enforcement agencies 
  • regulatory bodies 
  • service providers, contractors, consultants, or professional advisors 
  • business associates and other parties providing services related to your engagement with us 
  • other parties in respect of whom you have given your express or implied consent  
  • credit reporting agencies or debt collection agencies, where permitted by law 

We ensure that all third parties are contractually bound to use personal data only for the purposes specified and to comply with PDPA requirements. 

 

  1. Consequences of Incomplete Personal Data

Where required in application, registration, or onboarding forms, providing complete personal data is obligatory. Failure to provide complete personal data may result in: 

  • inability to process your application 
  • limitations in the provision of services 
  • delays in communication, processing, or fulfillment of agreements 

 

  1. Your Rights to Access and Correct Personal Data

You may: 

  • request access to the personal data we hold about you 
  • request correction of inaccurate, incomplete, misleading, or outdated data 

Requests should be made in writing to our designated contact at info@Amre-ms.com. We will respond to your request within the timeframe prescribed under the Personal Data Protection Act 2010 (PDPA) Malaysia 

 

  1. Retention of Personal Data

We retain personal data: 

  • for the duration of your relationship with AMRE 
  • for periods necessary to protect AMRE’s or clients’ interests 
  • to comply with statutory and regulatory obligations 

For example, financial, accounting, and payroll records are retained for a minimum of seven (7) years, or longer if required by law. Upon expiry of retention periods, data will be securely destroyed or anonymized. 

 

  1. Protection and Security of Personal Data

We adopt all reasonable measures to protect personal data, including: 

  • verifying identity before releasing information 
  • implementing technical safeguards (password protection, encryption, firewalls, access control) 
  • organizational safeguards (staff training, confidentiality agreements, restricted access) 
  • physical safeguards (locked cabinets, restricted premises access) 

While we strive to protect personal data, no system is entirely secure. We take all reasonable steps to prevent unauthorized access, disclosure, alteration, or loss. 

 

  1. Transfer of Personal Data Outside Malaysia

Personal data may be transferred outside Malaysia when necessary for service provision, such as when third-party providers or business partners operate in other countries. 

We ensure: 

  • transfers comply with PDPA requirements 
  • recipients are contractually bound to only use data for the specified purposes 
  • recipients provide adequate data protection 

By using our services, you consent to such transfers when necessary. 

 

  1. Consent

By submitting your personal data, you consent to the collection, use, and disclosure of that personal data as described in this Policy. If we update or amend this Policy, the revised version will be published on this page. You may also contact us via email or post to request a copy of the updated Policy. Continued use of our services after any changes signifies your acceptance of the revised Policy. 

 

  1. Contact Information 

AMRE Management Service Sdn Bhd, including its subsidiaries, is committed to protecting your personal data. If you have any questions, concerns, or comments regarding the collection, use, or management of your personal data, you may contact us at info@Amre-ms.com or call us at +603 7931 9997.